HP Officejet Pro 8500A poor print quality fix


This afternoon I had a look at a HP Officejet Pro 8500A with poor print quality as the machine was faintly printing black and yellow was patchy. A lot of inkjet printers suffer from this especially if they are not used on a regular basis, this happens because the print heads will come blocked and stop the machine printing properly or with lines on the print outs. You can try and clean the print head in the setup \ tools menu but if does not work then you need to change the print head which is something you can do yourself without the need of an engineer. The print heads can be found on the right hand side when you lift the adf tray and printer cover up, to do this remove panel to the right as in picture. It is as easy as changing a ink cartridge.

Notify of
Inline Feedbacks
View all comments

Our Blog

Latest from twitter

Recent Questions

  • Do I have to bring my printer to you to be repaired?
  • What is your response time?
  • Is my home inkjet printer worth repairing?
More F.A.Qs

Google Reviews

Deborah IzzardDeborah Izzard
08:30 28 Oct 22
Excellent customer service Contacted them about fixing a dead HP printer but decided it was quicker to replace it as our business can't function without one. Andrew in service recommended a Brother machine which is perfect for our requirements and Jeremy in sales arranged delivery by 10:30 the next morning (it arrived at 9:30!). I was in a tight spot and both of them did their utmost to help. I shall definitely be purchasing from them in future and highly recommend Diamondsource Ltd. Thank you.

Areas We Cover