HP Designjet 500 42inch Plotter Paper Jamming.

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Today I looked at an HP Design Jet 500 42 inch plotter in Royal Park London. The customer was experiencing intermittent paper jamming issues.

The plotter was also in need of servicing and cleaning as it was located in an industrial site and was covered in dust. Upon inspection, I noticed that the paper rolls that the customer was using had been damaged, which was causing the paper to misfeed and jam. As shown in the picture, the paper rolls were crushed in transit. I always recommend to customers to check that their paper rolls have not been damaged in transit, as some suppliers will not accept returns for used or damaged paper.

Here are some tips to prevent paper jams in your HP Design Jet 500 42 inch plotter:

If you are experiencing paper jams, you can try the following troubleshooting steps:

Please don’t hesitate contact us with any HP DesignJet Plotter issue and repairs on 0203 302 8151 or following the links below:

HP Designjet Repairs and Maintenance-London Printer Repairs (london-printer-repairs.co.uk)

Affordable HP Printer Repair, Maintenance & Toner services in UK » Diamondsource

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