HP Colour LaserJet CP5225 paper jamming in Elephant and Castle

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This job was at the London South Bank University in Elephant and Castle London. This printer repair callout was for a HP colour LaserJet A3 printer that was paper jamming. As you can see half the box is missing, the function of part is it tells the printer what size paper you are trying to print from and it without the machine can only guess this information, my guess is it was broken by students being a bit to heavy handed. Unfortunately, this printer also need a replacement fuser unit because the paper had wrapped its self around the fuser roller. Once these parts had been replaced the printer was up and running again with no issues.

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Deborah IzzardDeborah Izzard
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