The 10 most common printer faults The guide below identifies the main problems that occur with your printer, making it easier to understand what can go wrong with the machine reducing the amount down time that occurs as a result of these faults. 1. Paper Jam A paper jam has to be undoubtedly the most… Continue reading The 10 most common printer faults

1. Use Laserjet Printers Instead Of Inkjets  Great saving potential lies in simply switching from an ink based printer to a laser jet printer. Toner cartridges are much more cost effective per print than ink and also course less faults too.  2. Go Compatible  The stereotypical poor quality refilled cartridge vendors have been rendered obsolete… Continue reading 7 ways to reduce the cost of printing

One of the best ways to save money on printing costs is to switch to a laserjet printer as the toner cartridges over a long period are far cheap. At Diamondsource we can provide customers with our own toner cartridges passing a further saving on to you the customer as well as offering free maintenance… Continue reading Diamondsource Free Printer Loans

One of the most complex and difficult types of machine we come across in the printing world is Plotters. They also require regular maintenance checks and proceed, which with some training can be carried out by the person who uses the plotter onsite. Would you like to know how to change a carriage belt on… Continue reading HP Plotter Training

Today I looked at this Oki C9650 led colour printer in London SW14 8SN near Barns bridge. The customer reported a fault with poor print quality and on inspection I noticed that one of the drums was faulty and one of the drums was end of life and the transfer belt also had banding marks… Continue reading Oki C9650 colour led printer repair banding poor print quality

Today I looked at an HP Design jet 500 42 inch plotter in Royal Park London, the machine was having intermittent paper jamming issues. The customer also wanted the plotter to be serviced and cleaned as it was an industrial site so there was a lot of dust over the plotter. On inspection, you noticed… Continue reading HP Designjet 500 42inch plotter paper jamming.

HP Officejet pro 8500 wireless printers are popular with small businesses and home users. The customer I visited today was in N1 and called us to have a look at there Officejet that was not printing black. She took the ink cartridge back to the supplier who said it was fine and they told her she probably… Continue reading HP officerjet pro 8500 wireless

The customer contacted us with this strange fault with their HP Colour laserjet CM2320 printer, because banding would occur on print outs intermittently. Not every print would produce the strong horizontal lines with multiple colours, as shown below is an example of the marks on the prints. After carrying out a diagnostic assessment on the… Continue reading HP Colour CM2320FXI in london Printer with intermittent banding on prints

As a company of field service printer engineers, we find driving in London doing 5 to 7 jobs a day across a huge area an impossible task. Parking spaces in the past which normal where easy to find have become to difficult to find and they have been replaced with cycle lanes and Boris bike racks.… Continue reading NEW COMPANY FLEET OF VECHICLES

Today my 1st printer repair was in Hoxton, London EC2, the printer was paper jamming in the adf unit (automatic document feeder). On inspection, the printer was picking up the paper but stopping before going through to print. With further testing of the printer the paper pick up rollers roller on the adf seemed fine… Continue reading HP Laserjet 500 Colour LaserJet M575 jamming in adf unit