HP Designjet 500 42inch plotter paper jamming.


Today I looked at an HP Design jet 500 42 inch plotter in Royal Park London, the machine was having intermittent paper jamming issues. The customer also wanted the plotter to be serviced and cleaned as it was an industrial site so there was a lot of dust over the plotter. On inspection, you noticed that the paper rolls that the customer was buying have been damaged causing the paper to misfeed as shown in the picture causing the paper jams. I would always recommend to customers to check the rolls have not been crushed in transit when you receive them as some suppliers will not take back the paper after a period or after use.

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