About Diamond Source

My name is Peter Machado and I am the owner of Diamondsource.
Diamondsource Ltd has been trading since 1998. We have provided IT and printer services for a range of customers from home users, SME’s to large corporates such as Kingfisher PLC, Readers Digest, the MOD and the NHS. In 2005 Diamondsource changed its focus to the office print solutions market and has been growing year on year thanks to our loyal customer base.
I believe our experience in looking after our customers’ needs sets us apart from the competition. We offer tailor made solutions depending on your needs and understand in some environments the ability to print is crucial to the business – for instance a 5 star hotel reception being unable to print a bill is not an acceptable service standard, so we help our customers make sure the vital back up arrangements are in place to maintain a smooth service.
Our approach is now and always will be to look after each customer as they are our only and most important one, this has attributed to our amazing growth year on year.
All of our engineers are trained on and off the field and we expect the highest quality from them and this is reflected in the positive feedback we receive. We expect a high level of customer service from our engineers and always make sure that our customers feel they have been looked after.
I am passionate about my business and understand it’s the daily tasks that we all have to undertake that can make the difference in a good day at work or a bad day. We make sure we are there to help when things go wrong to keep you smiling.
Get your printer back up and running in 48 hours or less, wherever you are in the UK.

Has your printer stopped working at the wrong moment? Have you run out of ink at the exact second you were printing out those important accounts of documents?
Diamondsource can have you back up and running in no time at all. For over 15 years we’ve been fixing and maintaining printers for businesses just like yours. Say goodbye to frustrating printer problems that throw your workplace into disarray and hello to fast, tailor-made service that can make that often-unforeseen issue disappear.
When you hire us, here’s what you are entitled to:
Expert printer repairs and maintenance in 48 hours or less from one of our qualified engineers. Expert plotter repairs and maintenance in 48 hours or less from one of our qualified engineers. A huge selection of printer cartridges available, shipped on the very same say at a great price.
No hassle or fuss. Just job done.
We work with the biggest names in the printing industry, including HP, Samsung, Epson and Canon, to ensure we’re there when you need us. We’ve tailored our approach as technology has advanced, kept growing and saved hundreds of business from potentially painful situations. Check out our testimonials – our service, product knowledge and ability is unparalleled.
If you have a printer or toner problem, need to purchase printer cartridges, or would just like to get a quote on potential printer maintenance, contact us today. Printer issues will never be a headache again.

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    Fixed price printer repairs plus parts if required. unlimited time on site unless an hourly rate has been quoted. If parts are required you will not be charged another callout charge just the price to supply and fit the part plus delivery.
    3 months parts and service warranty as long as the fault is the same or a part we have purchased and installed for you has become faulty.

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    Google Reviews

    Deborah IzzardDeborah Izzard
    08:30 28 Oct 22
    Excellent customer service Contacted them about fixing a dead HP printer but decided it was quicker to replace it as our business can't function without one. Andrew in service recommended a Brother machine which is perfect for our requirements and Jeremy in sales arranged delivery by 10:30 the next morning (it arrived at 9:30!). I was in a tight spot and both of them did their utmost to help. I shall definitely be purchasing from them in future and highly recommend Diamondsource Ltd. Thank you.